Flow
Protection from large medical expenses, unlimited virtual healthcare, and dental savings for your daily needs

What's Included

Medical Cost Protection
For large, unexpected medical bills. After the IUA is met, 100% of eligible medical expenses are covered.

No network restrictions

No lifetime or annual caps

1 year look back for pre-existing conditions

Stay protected while traveling abroad

Virtual Care
Connect with a doctor 24/7/365 for $0

Primary care

Urgent Care

Dermatology (3 visits per household, per year)

Dental
Dental savings plan plus teledentistry

20-50% savings on most dental procedures via the Careington Dental Network

Speak to a licensed dentist 24/7/365 for non-emergency dental concerns via DialCare Teledentistry

Mental Health
Confidential counseling support when you need it

Virtual Behavioral Health: $0 mental health counseling

Virtual Psychology: For more serious conditions with a licensed Ph.D level clinician, $100 per session

Virtual Psychiatry: For more severe conditions requiring medication, $205 intake appointment, $100 per session

Maternity
Expectant mothers have the freedom to choose where and how to deliver their baby

Covers prenatal, delivery, and postnatal care plus a 6 months supply of diapers

Prenatal and postnatal care capped at $6,000

Eligibility requires 1 month of membership prior to conception

Incurs an IUA fee (a $1,500 reduction may apply if total cost < $10,000)

Pet Telehealth
$0 unlimited 24/7 virtual access to licensed vets and prescription savings for all household pets

Avoid the trauma of the vet trip

Exclusive Member Discounts
Special savings on wellness products and services

$200 discount on your member subscription if you were a member of a gym for the previous 12 months, starting in year 2

30% off vitamins and supplements

$25 off DNA testing

Wellness product discounts

Up to 75% off pet prescriptions

Concierge Assistant
Personal guidance through your healthcare journey

Membership support and guidance

Help saving on labs, imaging and medications

Locate quality care at fair prices

Appointment scheduling assistance
Additional Details
Frequently Asked Questions
Are pre-existing conditions covered?
Yes, but on a phased in approach. Pre-existing conditions in the 1st year are capped at $5000 and then have the following progression: 2nd year $30,000, 3rd Year $75,000, 4th year $150,000, and 5th year and beyond is unlimited. However, these limits are cumulative through the 4th year. For example, if a member receives $5,000 in sharing for a pre-existing condition during Year 1, they would have up to $25,000 of additional sharing available for that same pre-existing condition in Year 2. If they use the $25k in Year 2, then in Year 3, they have $45k toward the same pre-existing need. In Year 4, for the same pre-existing need, they will be eligible for $75K in sharing. If a member has more than one unrelated pre-existing condition, the phase-in schedule applies separately for each condition.
What is a pre-existing condition?
Pre-existing conditions are defined as any health issue you were diagnosed with, or for which you had symptoms, during the 'lookback period'. The lookback period is 1 year for EverTrust except in cancer related conditions which have a 3 year lookback. Further, the following are not eligible for sharing if signs, symptoms, diagnosis, or treatment occur within the first 90 days of membership: gallbladder-related care, kidney stones, cancer diagnosis or staging, tumors (benign or malignant), or kidney disease. For example, if you went to the ER with chest pains during the 1 year lookback period and you later have a heart attack, it will likely be considered a pre-existing condition and covered based on the phased-in approach discussed in the FAQ above. What is considered pre-existing varies between the Zion, Sedera, and EverTrust backed plans. For example, Zion and EverTrust do not consider high blood pressure, high cholesterol, and diabetes as pre-existing as long as they are managed (i.e. you are taking your medications) and you have not been hospitalized for the condition in the prior 12 months. It is important that you read the plan guidelines found under the Details section of each plan for specifics if you believe you may have a pre-existing condition. See our pre-existing conditions guide for a general overview.
How does the dental savings plan work?
The dental savings plan is provided by the Careington Dental Network. This is a savings plan rather than insurance. To utilize, you will locate a participating dentist via the MPB portal or mobile app and then provide your dental ID card when scheduling an appointment with the provider. The savings plan covers routine, basic, and major procedures.
How does teledentistry work?
Just like with virtual primary care, you will use the MPB portal or mobile app to connect with a dentist via an audio or video call. This service is designed for non-emergency needs.
How do I receive my $200 gym membership discount?
You are eligible for a $200 discount on your next membership contribution after 12 months of being a member. At that time, you can submit a gym membership discount request via the MPB portal or mobile app. You will need to include proof of gym membership at that time. You are eligible for this discount once per year starting in year 2.